Information & FAQ’s
Frequently Asked Questions
Everything you need to know about staying at Kumara Villa
Accommodation & Sleeping Arrangements
How many guests can Kumara Villa accommodate?
Kumara Villa comfortably accommodates up to 6 adults in three king-size bedrooms.
For families travelling with children, two additional single beds can be added to the existing bedrooms free of charge for children under 16, allowing a maximum of 6 adults and 2 children.
For groups of up to 8 adults, the two additional single beds can be arranged within the existing bedrooms on a triple-sharing basis. An additional charge applies for extra adults after 6.
Cots are also available for younger babies.
Will there be other guests staying on the property?
No. Kumara Villa is rented exclusively to your group. We do not rent individual rooms, so you will have private use of the entire villa and its facilities throughout your stay. No other holiday guests will be sharing the property with you.
Is Kumara Villa child-friendly?
Absolutely! Children of all ages are welcome. We can provide two additional single beds and a cot, which can be set up in the existing bedrooms. Our cooks are happy to prepare separate meals for children if required, and a highchair is available on request.
Our Staff & Services
Are staff available at the villa?
Yes. Kumara Villa is fully staffed to help make your stay comfortable, relaxing and memorable.
Our team includes local housekeepers and cooks, a full-time caretaker and gardener, a night watchman and a guest manager to assist with your needs during your stay.
Our cooks can prepare freshly made meals using local ingredients, and our guest manager can help with daily meal selections, activities and other arrangements.
We are proud of our local team, many of whom have worked with us for years.
Can we arrange airport transfers?
Certainly. Please contact us for a quote for airport transfers. We work with a trusted local agent, and the cost depends on the vehicle required and the number of guests travelling.
Payment is made directly to the driver in Sri Lankan rupees (LKR).
Can we arrange massages, yoga or personal training?
Yes! We can arrange in-villa massages, yoga sessions and private training with local professionals.
Prices depend on the service and your individual requirements. Payment is made directly to the service provider in Sri Lankan rupees (LKR).
Food & Dining
What meals are included in our stay?
Your daily rate includes a complimentary tropical breakfast of Fresh juices, Fresh coconut juice, Fresh fruit plates, Curd with coconut treacle, Toast with butter and jam, Tea and coffee.
Our cooks can also prepare freshly cooked breakfasts, lunches and dinners for an additional charge covering groceries only. You pay for the ingredients used, so costs vary according to your menu choices.
Our team specialises in delicious Sri Lankan home cooking, alongside a selection of Western favourites. Meals are freshly prepared in our staff kitchen and served for you to enjoy together.
We prepare one menu for the group to share rather than individual meals for every guest, we are happy to arrange separate meals for children.
Please refer to our Villa Dining and Menu page.
Arrival & Departure
What time is check-in and check-out?
Check-in: From 2:00 pm
Check-out: By 11:00 am
Please contact us in advance if you would like an earlier check-in or later check-out. We will do our best to accommodate your request, subject to availability.
Villa Facilities
Is there a TV?
Yes. A Smart TV is available in the pool pavilion, with a limited selection of satellite channels.
You can also sign in to your personal streaming accounts, including Netflix and Prime Video. Please remember to log out of all personal accounts before departure.
Is there a safe in the bedrooms?
Yes. Small safes are provided in the bedrooms for your convenience.
Guests are responsible for their personal belongings.
We recommend arranging personal travel insurance to cover the "unexpected" during your holiday.
Is laundry service available? Is there an iron?
Laundry baskets are provided in each bedroom and are collected by our staff.
Laundry is dried naturally in the sunshine, so same-day service cannot be guaranteed. Please do not send delicate garments for washing. While every care is taken, we cannot accept responsibility.
An iron can be provided in your room on request. Simply ask a member of staff.
What electrical plugs are available?
The villa has a selection of universal wall sockets compatible with many UK, Indian, Australian, US and European plugs.
However, electrical socket types can vary throughout Sri Lanka, so we recommend bringing a universal travel adaptor to ensure compatibility with your devices.
House Rules & Policies
Can we smoke at the villa?
Smoking is not permitted indoors. Guests are welcome to smoke outside, and ashtrays are available on request. Please help us keep the villa fresh and comfortable for everyone.
Can we bring our own alcohol?
Yes, you are welcome to bring your own alcoholic and non-alcoholic beverages.
We provide unlimited filtered drinking water, and ice is available on request.
What is the cancellation policy?
Our standard cancellation policy is as follows:
30 days or more before arrival: Eligible for a full refund.
30 days or less before arrival: 100% of the total booking cost is charged.
No-shows and same-day cancellations: 100% of the total booking cost is charged.
Non-refundable bookings are excluded from this policy and are subject to the terms confirmed at the time of booking.
Please refer to the cancellation terms on your booking confirmation, as the policy applicable to your reservation will take precedence.
Are outside visitors allowed?
Permission is required before inviting any outside visitors onto the property. Please speak with the guest manager in advance.
Can we hold parties or events?
Parties and events are not permitted without prior arrangement and approval.
Are pets allowed?
Unfortunately, pets are not permitted at Kumara Villa.
We look forward to welcoming you to Kumara Villa for a relaxing and memorable tropical escape!